Plans That Grow with Your Shop

Sign-up is currently limited to the 50 US states and Washington, DC. You'll need a US billing address and a US-issued card. We check both at sign-up and each renewal.

If you're outside the supported area, email contact@fleeceforge.com for now and we'll tell you when that changes.

There's no date yet. You can leave your country and email on the country interest form at my.fleeceforge.com/unavailable, and we'll send one email when FleeceForge supports it. Until that form opens, email contact@fleeceforge.com.

You can try the full application on Hobby for one month, until the same date next month, with one owner account and 1 GB of storage.

Shop emails are disabled during the trial, so check your Orders tab for new orders. Your shop also rests when unused and takes a few extra seconds to open again.

When sign-up opens, Hobby will start with a one-month free trial. Your first charge comes when the trial ends. Shop and Studio are charged at sign-up.

Every plan requires a card and renews monthly unless you cancel through the billing page, powered by Stripe.

Yes. Where sales tax applies, it's calculated and shown at checkout before you pay.

Add your card through Stripe's secure payment page at sign-up. We currently only accept US-issued cards with US billing addresses.

You can view invoices and update your card anytime from the billing page.

You can change plans in your FleeceForge account settings at my.fleeceforge.com.

Upgrades take effect right away, with a charge for the prorated difference. Downgrades take effect at the end of your current billing period.

All plans are billed monthly. Yearly billing is coming later.

Yes. Upgrading to Shop or Studio ends your trial and starts your paid plan immediately. You'll be charged for the first month when you upgrade. Staying on Hobby keeps your original trial end date.

When your plan changes, your shop restarts to apply the new limits. Anyone signed in to the admin application will need to sign in again.

Yes. Cancel through the billing page to stop your next charge. Your shop stays active until the end of the period you've paid for.

If you're on the Hobby trial, cancel before the free month ends and you won't be charged.

We don't offer partial refunds. Canceling stops your next charge, and you can keep using your shop until the end of the period you've paid for.

Your shop keeps running while we email you and Stripe retries the payment for up to two weeks. You can update your card or pay the outstanding invoice from the billing page.

If the payment still hasn't gone through after those retries, your shop is suspended for 14 days, then canceled. We keep your data for another 30 days so you can request an export.

No. FleeceForge doesn't take a cut of your sales. Your payment processor may charge its own fees.

After roughly 15 minutes without a visitor, your Hobby shop goes to sleep. The next visit takes a few extra seconds while it wakes up, and visitors briefly see a “Waking up the shop...” page.

This applies to both your admin application and public storefront. Shop and Studio stay running, with no wake-up wait.

Coming soon Custom domains are coming after launch. Shop and Studio will each support one domain you already own, using a subdomain such as shop.example.com.

FleeceForge doesn't register domains, and bare domains such as example.com aren't supported.

If you switch to a plan without custom domains, your connected domain is removed when the downgrade takes effect at the end of your billing period.

Shop and Studio include staff accounts with fewer permissions than the owner. You choose which tabs each person can access.

Staff can't access Settings (except to change their own password), manage users, or download your shop's data export.

You'll need to free up space or move to a larger plan before uploading more files. Your existing files and records stay available to view.

Storage counts your uploaded files and your shop's database. You can see your usage under Settings.

No. Every plan includes unlimited quotes.

Quotes not changed in three months are archived unless they're still open. You can still search, view, and export archived quotes.

Not yet. Each FleeceForge account can have one shop.

Yes, once your shop's database is below 500 MB (the database limit without Performance). If it's larger, you'll need to delete or archive old records first.

Printpaca helps 3D print shops manage quotes, client records, invoices, and a public storefront in one place. Soapaca is being built for makers of cold process soap, salves, lip balms, and sugar and salt scrubs.

• Hobby fits a solo maker getting started.
• Shop gives a growing team room to work together.
• Studio is for larger teams with more to manage.

Soapaca is still in the works. It will offer the same three plans and prices as Printpaca.

Once the waitlist opens, join it and choose Soapaca. We'll send you one email when sign-up opens.

Yes. Printpaca has a free, open-source edition on GitHub, licensed under AGPL-3.0. You can run it on your own computer or server. Soapaca is hosted only.

Moving an existing hosted shop to a self-hosted copy isn't supported. You can export your hosted shop's data, but Printpaca can't import it.

Your storefront collects orders and estimate requests, which appear in your Orders tab. It doesn't collect payments.

You send invoices and accept payment however you normally do. You can add a PayPal.me link and QR code to invoices with an outstanding balance. You'll need to record payments yourself for now, with integrations planned in the future.

No. Your hosted shop needs an internet connection to load and save your work. That includes both the admin application and your storefront.

You can install the admin application on your phone or computer as a progressive web app (PWA) for easy access, but it still needs an internet connection.

Printpaca's admin application, sign-in screen, and storefront are built to WCAG 2.2 Level AA, and Soapaca will be held to the same standard before it launches. We run automated accessibility checks in light and dark themes at desktop and phone sizes.

If something doesn't work for you, email contact@fleeceforge.com with the page, your browser, and any assistive technology you use. This is a priority for us.

Yes. Data exports are free on every plan.

While your shop is running, download an export from Settings in the admin application. If your shop is suspended or your plan has ended, email contact@fleeceforge.com from your account's email address, and we'll send it to you.

You have 30 days after your plan ends to request an export.

Your export is a single JSON file containing your clients, invoices, payments, quotes, orders, storefront items, categories, and settings. Passwords are never included. Archived quotes have their own export, under Archived quotes on the Quotes page.

Uploaded files, including model files and item photos, aren't included, so keep your own copies. Exports can't be imported back into Printpaca or Soapaca.

Your shop stops when your plan ends. We keep its data for 30 days so you can get a free export.

We'll email you seven days and two days before your data is deleted.

Your shop's data is backed up continuously, with an additional snapshot every 24 hours. Daily snapshots are kept for seven days and stored separately from your running shop.

These backups help us protect the service. There's no self-service restore or guaranteed recovery time, so keep your own exports too.

No. We never sell your shop's data or use it to train AI.

We'll give you at least 60 days' notice, an export of your shop's data as described in the Terms, and a pro-rated refund of the unused part of your current billing period.

Printpaca is open source, so the software will remain available. However, exports can't be imported into Printpaca and don't include uploaded files. Keep your own copies of files you may need.

fleeceforge.com and tools.fleeceforge.com have no ads or third-party trackers, and they set no cookies. They use Cloudflare Web Analytics to count visits. Cloudflare says it doesn't use cookies or localStorage for this. Your FleeceForge account at my.fleeceforge.com and your shop's admin application use cookies only to keep you signed in. A shop's public pages set one more cookie, pp_theme, only when a visitor picks light or dark, to remember that choice.

Emails from FleeceForge, such as billing notices and trial reminders, use open tracking only. Emails your shop sends to customers aren't tracked.

Email contact@fleeceforge.com. We reply within three business days on Hobby and two business days on Shop and Studio.

If your shop won't load, check status.fleeceforge.com first. Don't include passwords, setup codes, sign-in links, or card numbers in your email.